Privacy Policy

If you want to place an order or want to register, it is mandatory to give your contact information such as name, email address, etc. Credit information is also needed for charges and other related data. Your Personally Identifying information should be different from your ‘Traffic Data’. There is no personal information in Traffic Data. We use these information to get feedback or contact you regarding the services you have showed interest in.

1. Introduction: ProEyes is committed to provide quality products and we respect privacy rights of our visitors and customers. For our customers we have created the privacy policy so as to give confidence to them and to assure them that they have landed at the site where the site owners commit to right information practices. The privacy policy is only applicable to this website and not to any other websites that our customers may be able to access from and after this site.

2. Information Collection Practices

2.1 Types of Information Collected

(a)Personal Information Collected: In order for you to access some of the premium services and to make a purchase of eyeglasses and the related products that we offer through website, we want you to provide us the certain information that identifies you personally. Personal data may include the following categories of information: (1) Financial Data (such as your credit card number or account), (2) Contact Data (such as your mailing address, email address and name), (3) Address Data (such as your address for shipping zip code), (4) Prescription Data and Rx and measurements about your eyes, vision, health and requirements for eyeglasses and potentially, (5) your uploaded photograph(s), and (6) Submittals and information contained in a Contest Entry. If you get in touch with us by e-mail, or complete surveys, online forms or provide other information, any information provided in this process of communication, may be collected as Personal Information. If you add frames to place orders, the wishlist section, or visit website pages. This data is saved in the customer’s personal password-protected account for future use. You may also request for this information to be deleted by contacting customer care email.

(b)Traffic and demographic data collected: We automatically collect and track the following categories of information when you visit the website: (1) domain servers, (2) IP address, (3) types of computer that are accessing our website, (4) types of web browsers our customers are using for accessing the site, (5) ‘Referrer’ data reflecting the route by which you came to the site, (6)Data about your location, and all other non- identifying data. Traffic data is like the anonymous info that does not know you personally, but is helpful for the purpose of marketing or for improving experience on the site. For this, we usually use 3rd party services (such as Google Analytics and others such as social network sites including but not limited to Facebook and Twitter) to collect data regarding the site usage. This service use cookies to collect anonymous traffic data to improve the quality of our services. Social network sites may send email follow-up messages.

2.2 Uses of Collected Information

(a) Sharing of Personal Information: We share some categories of information, we collect from you in the ways described in this privacy policy.

(b) Company Use Of Information: ProEyes make use of your Contact Data in order to send you information regarding our company or services, and finally to contact you when essential. We may also use your Financial Data to verify your qualifications for some services or products and to bill you for the same. ProEyes make use of your demographics for customizing your experience on our website, showing up the content that we think you might be interested in. In order to be sure to receive the correct order and ship your order to you, for your feedback and satisfaction and social network opportunities, to keep in touch with Company’s progress and all such other other information too we will be using your info. We also use your Prescription and Rx Data to make your eyeglasses.

(c) We NEVER share your data with any 3rd party that is not vital to process and fulfill order and for surveys and social network data. There is no transfer onward, no personally knowing data shared at all, no sharing of any info to any unknown companies who may want to send you info.

(d) ProEyes sensitive information principle: All the info such as your health or medical conditions, will always be treated as sensitive information received from you or any 3rd party where that party identifies and treats it as sensitive. ProEyes only share your prescriptions & the Rx with our direct factories who designs your lenses and assemble the order, with customer service telephone assistants, customer service reps, and with no others.

(e) User’s choice of the collection, use and distribution of personal info: As our customer, you can select not to provide us any personal information. In such situation, you can still access and make use of our website; but you will not be able to use and access those portions of the website that require your personal information, including, but not limited to, being able to order eyeglasses, make a purchase of any item or accessory sold from this website or establish an account.

(f) Security and the confidentiality of all the personal information: We at ProEyes will keep your personal info private and promise not to share it with any 3rd partiesYour personal data is stored on secure servers that are not accessible by any third parties. We use SSL security for all our ordering information.

3.1 Stolen or lost information: If your user name, password, or credit card is stolen, lost, or used without permission, you must immediately notify us. In such a case, we will remove that user name, password from your account and modify our records accordingly.

3.2 User ability to access, correct and update personal info: At ProEyes maintain a process in order to help you confirm that your personal data remains up-to-date and correct. At any time, you can visit your personal profile at our website. Through your personal profile you can update and review your personal information that we have collected already. You can request to delete your account via an email to:

3.3 Public information: The website comprises links to other websites. We are not liable for the content or the privacy practices of such sites. We have no control over its use and you must exercise caution when deciding to reveal your personal info.

(g) Dispute resolution mechanism: If you want to make claim or having any dispute with this privacy policy, email us at

(h) Changes and updates to privacy policy: We reserve all rights, at any time and without notice, to change, to add to, modify, or update this privacy policy, simply by posting such update, change, or modification on the website and without any other notice to you. Any update, change, or modification will be effective promptly upon posting on the website.

(i) Social Media Guidelines: We are excited that you have joined us on Social Media and we also know you have got ample to say. While you are with us, we hope you will take a moment to read the following guidelines that we ask you to follow when contributing to our Social Media pages:

* Don't do anything that breaks the law.

* Stay on topic. Keep the conversation relevant to the community and contribute to the dialogue. We reserve all rights to remove content that is out of context, off-topic, spam, promotional or links to third party sites.

* Keep it real. All wall postings should come from Facebook profile and a real person. Postings from anonymous or fake profiles will be deleted when discovered.

* Be courteous and polite, even if you disagree. Excessive profanity, name calling, fighting words, sexual harassment, discriminatory epithets, gruesome language, bullying, etc. will not be tolerated.

* There is a place for customer service-related complaints, questions, concerns or ideas from customers. If you are a customer and have a customer service complaint, comment, concern or idea, we encourage you to email directly over to ensure that we can respond in a timely manner.

* We reserve all rights to remove content posted to ProEyes social media pages that violates these guidelines.

(j) Disclosure regarding Google display advertising: ProEyes implemented Google Analytics that uses some tracking features for Google Display Network. If you want, you can opt-out of Google Analytics for display ads in order to prevent your data from being used by it by going to the Google Analytics opt-out page.

Along with 3rd party marketers (including Google) we use first-party cookies (like the Google Analytics cookies) and 3rd party cookies (like the DoubleClick cookies) to report how your ad effects, other uses of ad services, and interactions with these ad services and ad effects are related to visits on our site. You may read more about the cookies used by Google Analytics ad features, by going to the Google Analytics Privacy Policy page.