If you want to place an order or want to register, it is mandatory to give your contact information such as name, email address, etc. Credit information is also needed for charges and other related data. Your Personally Identifying information should be different from your ‘Traffic Data’. There is no personal information in Traffic Data. We use these information to get feedback or contact you regarding the services you have showed interest in.
2. Information Collection Practices
2.1 Types of Information Collected
(a)Personal Information Collected: In order for you to access some of the premium services and to make a purchase of eyeglasses and the related products that we offer through website, we want you to provide us the certain information that identifies you personally. Personal data may include the following categories of information: (1) Financial Data (such as your credit card number or account), (2) Contact Data (such as your mailing address, email address and name), (3) Address Data (such as your address for shipping zip code), (4) Prescription Data and Rx and measurements about your eyes, vision, health and requirements for eyeglasses and potentially, (5) your uploaded photograph(s), and (6) Submittals and information contained in a Contest Entry. If you get in touch with us by e-mail, or complete surveys, online forms or provide other information, any information provided in this process of communication, may be collected as Personal Information. If you add frames to place orders, the wishlist section, or visit website pages. This data is saved in the customer’s personal password-protected account for future use. You may also request for this information to be deleted by contacting customer care email.
2.2 Uses of Collected Information
(b) Company Use Of Information: ProEyes make use of your Contact Data in order to send you information regarding our company or services, and finally to contact you when essential. We may also use your Financial Data to verify your qualifications for some services or products and to bill you for the same. ProEyes make use of your demographics for customizing your experience on our website, showing up the content that we think you might be interested in. In order to be sure to receive the correct order and ship your order to you, for your feedback and satisfaction and social network opportunities, to keep in touch with Company’s progress and all such other other information too we will be using your info. We also use your Prescription and Rx Data to make your eyeglasses.
(c) We NEVER share your data with any 3rd party that is not vital to process and fulfill order and for surveys and social network data. There is no transfer onward, no personally knowing data shared at all, no sharing of any info to any unknown companies who may want to send you info.
(d) ProEyes sensitive information principle: All the info such as your health or medical conditions, will always be treated as sensitive information received from you or any 3rd party where that party identifies and treats it as sensitive. ProEyes only share your prescriptions & the Rx with our direct factories who designs your lenses and assemble the order, with customer service telephone assistants, customer service reps, and with no others.
(e) User’s choice of the collection, use and distribution of personal info: As our customer, you can select not to provide us any personal information. In such situation, you can still access and make use of our website; but you will not be able to use and access those portions of the website that require your personal information, including, but not limited to, being able to order eyeglasses, make a purchase of any item or accessory sold from this website or establish an account.
(f) Security and the confidentiality of all the personal information: We at ProEyes will keep your personal info private and promise not to share it with any 3rd partiesYour personal data is stored on secure servers that are not accessible by any third parties. We use SSL security for all our ordering information.
3.1 Stolen or lost information: If your user name, password, or credit card is stolen, lost, or used without permission, you must immediately notify us. In such a case, we will remove that user name, password from your account and modify our records accordingly.
3.2 User ability to access, correct and update personal info: At ProEyes maintain a process in order to help you confirm that your personal data remains up-to-date and correct. At any time, you can visit your personal profile at our website. Through your personal profile you can update and review your personal information that we have collected already. You can request to delete your account via an email to: email@example.com.
3.3 Public information: The website comprises links to other websites. We are not liable for the content or the privacy practices of such sites. We have no control over its use and you must exercise caution when deciding to reveal your personal info.
(i) Social Media Guidelines: We are excited that you have joined us on Social Media and we also know you have got ample to say. While you are with us, we hope you will take a moment to read the following guidelines that we ask you to follow when contributing to our Social Media pages:
* Don't do anything that breaks the law.
* Stay on topic. Keep the conversation relevant to the community and contribute to the dialogue. We reserve all rights to remove content that is out of context, off-topic, spam, promotional or links to third party sites.
* Keep it real. All wall postings should come from Facebook profile and a real person. Postings from anonymous or fake profiles will be deleted when discovered.
* Be courteous and polite, even if you disagree. Excessive profanity, name calling, fighting words, sexual harassment, discriminatory epithets, gruesome language, bullying, etc. will not be tolerated.
* There is a place for customer service-related complaints, questions, concerns or ideas from customers. If you are a customer and have a customer service complaint, comment, concern or idea, we encourage you to email directly over firstname.lastname@example.org to ensure that we can respond in a timely manner.
* We reserve all rights to remove content posted to ProEyes social media pages that violates these guidelines.
(j) Disclosure regarding Google display advertising: ProEyes implemented Google Analytics that uses some tracking features for Google Display Network. If you want, you can opt-out of Google Analytics for display ads in order to prevent your data from being used by it by going to the Google Analytics opt-out page.